Privacy & Cookie Policy

Effective Date: July 29, 2026
Website: https://thewellnessconcept.net/

1. Introduction

Welcome to The Wellness Concept ("we," "our," or "us"), operated by Leen Imad. We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently in accordance with the European Union General Data Protection Regulation (GDPR) and the ePrivacy Directive.

2. Information We Collect

We may collect and process the following categories of personal data when you interact with our website:

  • Personal Details: First Name, Last Name, Email Address, and Phone Number provided when filling out contact or subscription forms.
  • Payment & Transaction Data: Transfer receipts, chosen subscription plans, and proof of payment submitted via our checkout form. (Note: We do not process direct credit card numbers on our servers).
  • Technical Data: IP address, browser type, device type, operating system, and browsing behavior through cookie technologies.

3. Legal Basis for Data Processing (GDPR)

Under GDPR, we process your personal information under the following legal bases:

  • Consent: When you voluntarily submit forms or accept analytical cookies.
  • Contractual Performance: To fulfill wellness coaching services, process payments, and manage your account or subscription.
  • Legitimate Interests: To improve our website performance, service security, and user experience.

4. How We Use Your Data

Your personal data is used solely for the following purposes:

  • Processing your subscription requests and verifying payments.
  • Delivering gut health coaching services and sending relevant communications.
  • Responding to user inquiries via contact forms or email.
  • Analyzing website traffic and usage to enhance functionality.

5. Cookie Policy

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you interact with our site.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the basic functionality of the website, such as secure checkout and page navigation. These cannot be disabled.
  • Performance & Analytics Cookies: (e.g., Google Analytics) Help us gather anonymous stats on visitor count and popular pages to improve service quality.

Managing Cookies: You can choose to accept or decline cookies via your browser settings or our cookie consent banner at any time.

6. Your GDPR Rights

If you reside within the European Economic Area (EEA), you possess the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
  • Right to Restrict or Object: Restrict or object to the processing of your data under certain conditions.
  • Right to Data Portability: Request transfer of your data to another controller in a readable format.

To exercise any of these rights, please contact us at contact@thewellnessconcept.net.

7. Contact Information

If you have any questions or requests regarding this Privacy & Cookie Policy, please reach out to us:

The Wellness Concept
Owner: Leen Imad
Website: thewellnessconcept.net
Email: contact@thewellnessconcept.net